Verzendbeleid

Shipping Policy – Ciramai

At Ciramai, we aim to provide safe, reliable, and timely delivery for all baby clothing, toys, and related products.

📦 Order Processing Time

  • All orders are processed within 1–2 business days (Monday–Friday).

  • Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Shipping Locations

  • We currently ship within the Netherlands.

  • International shipping may be introduced in the future.

⏱ Estimated Delivery Time

  • Netherlands: 2–5 business days after dispatch
    Delivery times may vary during busy periods, sales, or due to courier delays.

💶 Shipping Costs

  • Shipping costs are calculated at checkout and depend on the order size and delivery location.

  • Any applicable shipping fees will be clearly displayed before payment.

📬 Shipping Carrier

We use trusted courier services to ensure your order arrives safely and on time.

🔍 Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details (if available).

❗ Delays & Issues

  • Ciramai is not responsible for delays caused by the courier, weather conditions, or incorrect address details provided by the customer.

  • Please ensure your shipping address is correct before completing your order.

📦 Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

  • Email us at ciramai.store@gmail.com with your order number and photos (if applicable).

📍 Contact Information

Store Name: Ciramai
Email: ciramai.store@gmail.com
Phone: 0642559976
Address: Salland 49, 1447 BS Purmerend, Netherlands